Your phone line already works. Now it answers.
An AI receptionist that registers to your existing PBX or SIP trunk as an extension. No new hardware, no number to port, nothing to rip out. It picks up, answers from what you have told it, and puts callers through to the right person.
Set up in an afternoon. Your provider's details are all it needs.
What do the calls you miss actually cost?
Put in your own numbers. The assumptions are on the page and you can change all of them — this is your arithmetic, not a sales figure.
An estimate, and only as good as the three numbers above. It assumes every missed call is a distinct person and none of them rings back — which overstates it for existing customers and understates it for new ones.
Three things to set up, then it answers
The order matters: it has to reach your phone system before it can do anything else.
Connect it to your phone system
Enter the SIP details your provider gave you, or an extension on your own PBX. It registers like any other handset and starts answering calls sent to it. Works with FreePBX, 3CX, Asterisk, and any standard SIP trunk.
Tell it about your business
Write the questions your callers actually ask, and the answers you would give. Set your opening hours and holidays. It answers only from what you have written — it will not invent a price or a policy.
Say where calls should go
List your departments and who handles what. During opening hours it transfers; outside them it can email the message and the transcript instead. You decide which, per department.
What it actually does
Not a phone menu. It listens, works out what the caller needs, and deals with it.
Transfers to the right department
It chooses from what a caller describes, not from a menu they have to navigate. Ask for accounting, or just say your invoice is wrong.
Takes messages out of hours
When a department is closed it takes the caller's name, number and what they need, then emails it over with the full transcript.
Knows when you are open
Your hours and holidays, in your own time zone. It tells callers when you are back, and routes differently once you have closed.
Answers in the caller's language
It hears what language somebody is speaking and answers in it, switching mid-call if they do. Included on every plan.
Books appointments
Offers your real availability and books it, on Cal.com or Acuity. Set per question, so only the right calls lead to a calendar.
Every call written down
A full transcript of each call, what came of it, and how long it took. Summaries to Slack, calls logged to HubSpot.
35 languages, on every plan
A caller who opens in Punjabi is answered in Punjabi. There is no language pack to buy, because none of them costs us more to run — charging for them would be a pricing decision dressed up as a technical one.
Every business misses calls. They miss different ones.
A burst pipe at midnight is not a hygiene booking. Here is what an unanswered phone costs in your trade, and what a good assistant does about it.
What else you could do about the phone
| Voicemail | Answering service | Hiring a receptionist | This | |
|---|---|---|---|---|
| Monthly cost | Free | $200–$1,500 | $3,500+ | $69–$349 |
| Answers at 2am | No | Usually | No | Yes |
| Knows your business | No | A script | Thoroughly | Everything you tell it |
| Books into your calendar | No | Sometimes | Yes | Yes |
| Handles 25 calls at once | Yes | No | No | Yes |
| Handles the unexpected | No | Takes a message | Best of all | Takes a message |
| Keeps your phone number | Yes | Often ports it | Yes | Yes |
A good receptionist who knows your customers is still better than this at the things that need judgement. What they cannot do is work nights, take twenty-five calls at once, or cost $69 a month — which is why most businesses end up wanting both.
Common questions
Will this break our existing phone system?
It connects the way a desk phone does — as an extension that registers to your system. Your number, your handsets and your call routing are untouched, and turning it off leaves you exactly where you started. There is nothing to install and nothing to port.
What happens when a caller asks something it was not told?
It says it does not know and offers to take a message, which is emailed to you within seconds. It is built not to invent an answer — a confidently wrong price or opening time does more damage than an unanswered call.
Will callers realise it is not a person?
Many do, and it does not pretend otherwise. It speaks naturally, it can be interrupted mid-sentence and it answers on the first ring, which is what callers actually care about. Nobody has ever preferred a voicemail beep.
How long does setup take?
An afternoon. You give it your phone system's details, your business hours, and the questions you get asked most. Everything after that is refinement you can do while it is already answering.
What if we go over our included minutes?
Calls keep being answered and the extra minutes appear on your next invoice at the rate shown on the pricing page. Your phone line is not something to switch off over an allowance.
Does it cost us anything when scanners call?
No. It only accepts calls from your own phone system and refuses everything else, so the automated dialers that probe every phone system on the internet never reach it and never consume a minute of your plan.
Try it on your own line
Connect it to your phone system, give it a handful of questions, and call yourself. You will know within one call whether it belongs on your front desk.
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